Your privacy matters to us. This policy explains what information we collect at getlutera.com, how we use it, and the choices you have.
When you place an order we collect your name, email address, shipping address, and order details. Payments are processed securely by Shopify — we never see or store your full card number. When you browse, we use cookies and similar technology to remember your cart, your preferences, and basic analytics about how the site is used.
We use your information to fulfill and deliver your orders, send order confirmations and tracking updates, respond to support requests, and — only if you opt in — send occasional offers. You can unsubscribe from marketing emails at any time with one click.
We share information with the services that make your order possible: Shopify (secure checkout and payment), and shipping carriers (delivery). We also share limited browsing and purchase activity with our advertising partners, described below. We never sell your personal information.
We use the Meta Pixel and related tools (Meta Platforms, Inc.) to measure how our ads perform and to show ads that are more relevant to you on Facebook and Instagram. This means Meta may receive information such as the pages you visit on getlutera.com and whether you made a purchase. You can control how this data is connected to your Facebook account in your Off-Facebook Activity settings, and you can limit ad tracking through your browser or device settings.
We keep order records as long as needed for accounting, guarantees, and legal requirements. You may request a copy of your data, or ask us to delete it, through our Contact page — we'll respond within 30 days.
Our products and website are intended for adults and are not directed at anyone under 18.
If we update this policy, the new version will be posted on this page with a new “last updated” date.